Shipping policy

Shipping Policy

Curious Objects by Amen Wardy

At Curious Objects by Amen Wardy, every order is prepared with precision and care. Each object is inspected, packaged, and dispatched to meet the highest standards of presentation and protection.

Order Processing

Orders are processed within 1–2 business days, Monday–Friday, excluding holidays.

Our daily order cutoff is 12:00 p.m. (noon) Pacific Time. Orders received after the cutoff, on weekends or on holidays begin processing the next business day.

Shipping Methods

We ship using premium carriers, including:

  • UPS
  • FedEx

All shipments include tracking information, which will be provided via email upon dispatch.

Domestic Shipping (United States)

  • Lower 48 states: FREE shipping. Estimated delivery is 5–10 business days total.

    Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands: $300 USD shipping. Estimated delivery is 7–14 business days total.

    These delivery estimates include 1–2 business days of handling. Business days are Monday–Friday, excluding holidays.

Delivery times are estimates and not guaranteed.

International Shipping

We do not ship Internationally

     

    Signature Requirement

    For high-value orders, a signature may be required upon delivery to ensure secure receipt.

    Shipping Address Accuracy

    Customers are responsible for providing accurate shipping information.

    We are not responsible for:

    • Orders shipped to incorrect addresses provided at checkout
    • Delivery delays due to incorrect or incomplete address details

    If you need to update your address, please contact us immediately after placing your order.

    Lost or Stolen Packages

    Once a shipment is marked as delivered by the carrier, Curious Objects is not responsible for lost or stolen packages.

    We recommend:

    • Shipping to a secure location
    • Using a delivery address where someone can receive the package

    If needed, we will assist in initiating a carrier claim.

    Damaged in Transit

    If your order arrives damaged:

    • Contact us within 48 hours of delivery
    • Include:
      • Your order number
      • Clear photos of the item
      • Photos of the packaging

    We will review and resolve the issue promptly.

    Shipping Delays

    Curious Objects is not responsible for delays caused by:

    • Carrier disruptions
    • Weather conditions
    • Customs clearance
    • Incorrect address information

    Refused Shipments

    If a shipment is refused or returned to us:

    • Original shipping costs will not be refunded
    • Additional shipping fees may apply for reshipment

    Contact

    For all shipping inquiries:

    Email: support@curiousobjects.com
    Response Time: 1–2 business days

    Final Statement

    Each Curious Object is prepared with intention—from atelier to arrival.
    We are committed to delivering an experience that reflects the rarity of what you receive.